Term and Conditions

Welcome to Comfy Outfit Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium casual wear. By accessing this website and making a purchase, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except for certain Asian countries and remote areas as specified in our Shipping Policy. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Comfy Outfit Shop and protected by intellectual property laws. You may not:

• Reproduce, duplicate, or copy any content without our express written permission
• Use our brand name or product names for any commercial purpose
• Reverse engineer or attempt to extract any website code or design elements

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications of our premium casual wear including clothing, outerwear, shoes, and accessories. However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and cancel that portion of your order.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase products under these Terms. We process orders within 1-2 business days (excluding weekends and holidays). Order confirmation does not constitute acceptance; we reserve the right to cancel any order before shipment.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information. We use secure payment processors and do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in USD. International customers may be subject to customs duties, taxes, or fees which are the customer’s responsibility. We cannot predict these charges and recommend checking with your local customs office.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Shipping times are estimates and may vary due to customs processing or peak seasons.

4.2 Delivery Responsibilities

Once shipped, you become responsible for the purchased goods. We are not liable for:

• Delays caused by customs, weather, or carrier issues
• Lost or stolen packages after delivery confirmation
• Incorrect shipping addresses provided by the customer

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition (unworn, unwashed, with tags attached). Non-returnable items include:

• Sandals (except for defects or incorrect items)
• Final sale items clearly marked on product pages

5.2 Return Process

To initiate a return:

1. Email [email protected] with your order number and product details
2. Wait for return approval and instructions (1-2 business days)
3. Ship items to our returns center at 881 Stockert Hollow Road, Renton, WA 98055

5.3 Refunds and Exchanges

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable. For exchanges:

• Clearly specify preferred size/color in your return request
• Price differences will be charged or refunded as needed

6. Customer Responsibilities

• Provide accurate personal and shipping information
• Inspect products promptly upon delivery
• Follow care instructions to maintain product quality
• Contact us immediately about damaged or defective items
• Understand that customs fees are your responsibility

7. Limitations of Liability

Comfy Outfit Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Product misuse or failure to follow care instructions
• Events beyond our reasonable control (natural disasters, etc.)

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

8. Privacy and Data Protection

We collect and use personal information in accordance with our Privacy Policy. By using our site, you consent to such processing and warrant that all data you provide is accurate.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of Washington State, USA. Any disputes shall be resolved in the courts of King County, Washington.

11. Contact Information

For questions about these Terms or any order:

Comfy Outfit Shop
881 Stockert Hollow Road
Renton, WA 98055
United States
Email: [email protected]